City of Tacoma – RFP – Customer Engagement Portal Technology and Services – PI20-0019F – Due 4/7/2020

City of Tacoma – RFP – Customer Engagement Portal Technology and Services – PI20-0019F

Due Date: April 7, 2020 11:00 AM

Pre-Proposal Meeting: A pre-proposal meeting will not be held.

Project Scope: Customer engagement portal (CEP) technology and services to support TPU’s ongoing advanced metering infrastructure (AMI) program, including software and implementation services.

Estimate: NA

Specification
Register for the Bid Holders List
Price Proposal Form
Solution Requirement Compliance Form
Requirements for About My Home and Business
Requirements for Contact Us Topics
Requirements for SAP Contact Notes and Notifications
Requirements for Start Stop Transfer Service Workflows